Vermont 211 Struggled to Keep Up With a Deluge of Flood Calls

Source: Seven Days (August 1, 2023)

Significance: Overview of challenges 211 faced during the July 2023 floods. 

Description: 211 is a service residents can call to report damage from flooding. It documents the extent of flood damage and connects people with resources needed for recovery, and this information is shared with disaster relief organizations. Residents can now submit flood damage information via a resident form.